Citymax Hotel Al Barsha at the Mall

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Citymax Hotel Al Barsha at the Mall, Pool

Citymax Hotel Al Barsha at the Mall, Room

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Citymax Hotel Al Barsha at the Mall, General view

Citymax Hotel Al Barsha at the Mall, Sports and Entertainment

Citymax Hotel Al Barsha at the Mall, Lobby

Citymax Hotel Al Barsha at the Mall, Bar

About the property

Centrally located, Citymax Hotels Al Barsha gives easy access to Dubai's premier lifestyle destinations, like Mall of the Emirates, Dubai Media and Internet City, Jebel Ali Free Zone, Al Quoz, the magnificent beaches, Jumeirah Beach Residence and The Walk, making it a favourite among business and leisure travelers. Our hospitable service and neighbours like these help rank this hotel among Trip Advisor's Top-20 UAE bargain hotels for 2013. The hotel has plenty of entertainment and dining options, including Huddle Sports Bar & Grill, Maxx Music Bar & Grill, City Cafe our all day dining restaurant, 24hr Lavazza, and the Pool Bar. Its facilities include 376 modern rooms, free Internet access, a gorgeous rooftop pool, a state-of-the-art gymnasium, an easy access travel desk and complementary bus service to the beach. *Per local law, all guests staying at the hotel must present a valid Original passport, Emirates ID (for UAE residents) or original National ID card from GCC countries (Kuwait, Bahrain, Oman, Saudi Arabia & Qatar) upon check-in.

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Popularity

8,2

Very good

General

11154

Tripadvisor 9/10

3561

Booking 7,9/10

6758

Expedia 7,8/10

835

Main services

Wi-fi

Smoking rooms

Car park

Total number of rooms

Wheelchair-accessible

24-hour reception

Room size (m²)

Included services

Wi-fi

Non-included services

Car park

* Some services may carry an extra charge.

Guest reviews

7.8/10 Good

Cleanliness8.4/10

Staff and Service7.8/10

Amenities8/10

Property conditions and facilities7.8/10

Location8.8/10

Neighborhood8/10

10 / 10

Ayman

Excellent

Perfect location, very clean, very nice service. Nice support from staff

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26 Feb 2025

6 / 10

Muhammad

Reasonable for a one night stay. Staff was helpful. Rooms are somewhat small, and smell a bit. We arrived late after midnight and the Room wasn't ready. We had to wait for a while until the room is ready. I didn't like the idea of that extensive ID verification for every one staying, but it seems a common thing among hotels in the region.

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28 Nov 2024

10 / 10

Phillip S

Good

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27 Oct 2023

10 / 10

Sabah

Clean rooms and amazing location as it is right behind emirates mall! The road to the hotel is so packed during peak hours with heavy traffic. Breakfast was good and diverse

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27 Dec 2022

Information about the area

Dubai, United Arab Emirates

Dubai is the most populous city and emirate in the United Arab Emirates. Dubai is a hive of activity and a cosmopolitan and modern city. The city of Dubai is split by a creek, with Deira on one side and Bur Dubai, the historical district, on the other. The luxury beach hotels are situated on the outskirts of the busy city center, in the area of Jumeirah. Dubai already exhibits some stunning architecture and it has the only 7-star hotel in the world, the highest building in the world, amazing beaches and luxury shopping centers. The Bastakiya Quarter, in the core of Dubai’s Old Town, is still traditional and evocative of Dubai’s past. Here you’ll find traditional Emirati houses, bustling souks, museums, galleries, and the only remaining piece of the old Dubai city wall. Another major attraction in Dubai is the Jumeirah Mosque, that although outside the Old Town, it is a wonderful example of traditional Islamic architecture. Dubai is forward-looking city in constant development yet it has managed to retain its traditions and culture. So it's fair to say that Dubai is one of the most exciting places in the world.

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What’s nearby

Dubai Dolphinarium - 2.07 km
Sheikh Mohammed Bin Rashid Al Maktoum Centre for Cultural Understanding - 2.62 km
Al Fahidi - 2.99 km
Dubai Frame - 5.78 km
Dubai Dolphinarium - 6.23 km
Dubai Creek - 6.56 km

Getting around

(DXB) Dubai, Dubai Intl, AE - 22.24 km
(DWC) Dubai, Dubai Al Maktoum, AE - 25.65 km

About accommodation

General

Air conditioning
Safety deposit box
Family rooms
Designated smoking area
WiFi available in all areas
Non-smoking rooms
Facilities for disabled guests
Lift

Safety & security

Fire extinguishers
24-hour security
Security alarm
CCTV in common areas
Smoke alarms
Key card access
CCTV outside property

Activities

Live music/performance
Happy hour
Nightclub/DJ
Live sport events (broadcast)
Fitness centre

Services

ATM/cash machine on site
Room service
Ironing service
Airport shuttle (additional charge)
Meeting/banquet facilities
Luggage storage
Dry cleaning
Tour desk
Daily housekeeping
Fax/photocopying
24-hour front desk
Airport shuttle
Trouser press
Vending machine (snacks)
Vending machine (drinks)
Currency exchange
Laundry
Business centre

Safety features

First aid kit available
Face masks for guests available
Staff follow all safety protocols as directed by local authorities
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas
Process in place to check health of guests

Physical distancing

Contactless check-in/check-out
Physical distancing rules followed
Cashless payment available

Food & Drink

Restaurant
Bar
Coffee house on site

Cleanliness & disinfecting

Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
Use of cleaning chemicals that are effective against Coronavirus
Property is cleaned by professional cleaning companies
Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety

Food can be delivered to guest accommodation
Physical distancing in dining areas
All plates, cutlery, glasses and other tableware have been sanitized

Internet

Internet services
WiFi
Free WiFi

Outdoors

Outdoor pool
Outdoor pool (all year)

Parking

Parking garage
Free parking
Parking
Private parking
Accessible parking
Parking on site

Accessibility

Wheelchair accessible

Pool and wellness

Rooftop pool
Swimming Pool
Swimming pool

Transport

Airport drop off
Airport pick up

Reception services

Invoice provided

Languages

العربية
English
Français

About the rooms

The accommodation has 279 rooms:

Bedroom

Linen

General

Air conditioning
Trash cans
Safety deposit box
Tile/marble floor
Key card access
Smoke alarm
Laptop safe

Accessibility

Entire unit wheelchair accessible
Accessible by lift
Upper floors accessible by elevator

Bathroom

Body soap
Bath or shower
Toilet paper
Hairdryer
Slippers
Shampoo
Toilet
Shower
Towels
Private bathroom
Bidet

Media & Technology

Satellite channels
TV
Telephone
Flat-screen TV

Food & Drink

Tea/Coffee maker
Bottle of water

Kitchen

Refrigerator
Electric kettle

Living Area

Desk

*Some services may only be available in specific rooms or upon request.

About the pools

The accommodation has 1 pool:

Location

Outdoor

Access

Adults only

Cost

Free

Restaurants

Maxx Music Bar & Grill

Access for guests and visitors
No reservation required

The Huddle Sports Bar & Grill

Access for guests and visitors
No reservation required

City Cafe

Access for guests and visitors
No reservation required

About parking

The accommodation offers 1 parking option:

Parking type

Private

Location

On-site

Reservation

No reservation needed

Cost

Free

Internet

Coverage

Entire property

Connection type

Wi-Fi

Price

Free

Policies

Check-in

Checkin from 14:00
Minimum age for check-in: 18 years old

Check-out

Checkout before 12:00

Pets

Pets are not allowed.

Children

Children of any age are welcome.

Extra beds

Extra beds is not available at this property. Cots are not available at this property.

Important information

Per local law, all guests staying at the hotel must present a valid original passport, Emirates ID (for UAE residents) or original National ID card from GCC countries ( Kuwait, Bahrain, Oman, Saudi Arabia and Qatar) upon check-in. Kindly note that the credit card used to make the booking will be required upon check in for verification, in the absence of this credit card the hotel will ask for full payment at the time of check-in. Please note that the minimum age to register and check in at the hotel is 18 years old as per UAE law. Please note the Child breakfast rate is AED 20 per day, charges are additional to the room rate booked. Please note that a pre-authorization of first night will apply on the provided credit card at the time of booking. For debit cards, first night charges will be directly debited from the provided card. If the booking is non refundable, full charges will apply.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Accomodation license number

597722