Grand Mercure Dubai City

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Grand Mercure Dubai City, Breakfast area

Grand Mercure Dubai City, Children's play area - outdoor

Grand Mercure Dubai City, Private kitchen

Grand Mercure Dubai City, View from room

Grand Mercure Dubai City, Bathroom shower

Grand Mercure Dubai City, Fitness facility

Grand Mercure Dubai City, Sports facility

Grand Mercure Dubai City, Property amenity

Despre proprietate

In Dubai (Garhoud). Make yourself at home in one of the 361 air-conditioned rooms featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature shower/tub combinations with rainfall showerheads and bidets. Conveniences include phones, as well as safes and desks.

Relax at the full-service spa, where you can enjoy body treatments and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a steam room, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and a ballroom.

Enjoy Middle Eastern cuisine at Walima, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 3 coffee shops/cafes. Mingle with other guests at the complimentary reception, held daily. Need to unwind? Take a break with a tasty beverage at one of the 2 poolside bars. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM for a fee.

Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and 9 meeting rooms. A shuttle from the hotel to the airport is complimentary (available 24 hours).

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Scor evaluări

8,3

Foarte bine

General

7525

Booking 8,3/10

6719

Expedia 8,2/10

806

Servicii principale

Mâncăruri vegetariene

Opțiuni vegane

Personal multilingv

Transfer la aeroport

Tratamente spa

Hoteluri de plajă

Seif în hotel

Spațiu pentru grătar

Accesibil scaunelor cu rotile

Piscină în aer liber

Stație de calcul

Centru de afaceri

Mic dejun

Facilități pentru prepararea de ceai/cafea

Terasă

Serviciu de închiriere biciclete

Restaurant

Lenjerie de pat

Sală de bagaje

Sală de conferințe

Recepție deschisă 24 de ore

Articole de toaletă

Fără paie de unică folosință

Servicii de menajerie

Curatatorie si spalatorie

Ciclism

Internet gratuit

Fără materiale plastice pentru o singură SUA

Clădire de nefumători

Parcare cu valet

Facilități accesibile

Lift

Sală de ședințe

Schimbarea prosopului (la cerere)

Spa

salvamar

Șezlonguri

Baie de aburi

Parcare accesibilă

ISO 50001 – Energy management

Duș

Gustări

Animalele de companie nu sunt permise

* Some services may carry an extra charge.

Recenzii

8.2/10 Very good

Cleanliness8.8/10

Staff and Service8.4/10

Amenities8.2/10

Property conditions and facilities8.4/10

10 / 10

Takuya

Excellent location for layover.

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15 May 2025

10 / 10

Anna

Excellent service, convenient location

Excellent staff, who were really friendly and helped us organise things and shift luggage about. Great location close to airport, good stop off for an early flight.

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4 May 2025

2 / 10

Jeffrey

Had to cancel for heath reasons

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4 May 2025

2 / 10

Ammar

We end up not staying very bad attitude from the front desk. We did not like it so we canceled our stay.

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26 Apr 2025

Information about the area

Deira, United Arab Emirates

With a stay at Grand Mercure Dubai City in Dubai (Garhoud), you'll be a 3-minute drive from City Centre Deira and 8 minutes from Dubai World Trade Centre. This luxury hotel is 4.9 mi (7.9 km) from Gold Souk and 5.7 mi (9.2 km) from Dubai Creek.

Deira (In Arabic: ديرة) is an area in the city of Dubai, United Arab Emirates bordered by the Persian Gulf, Sharjah and Dubai Creek. Historically, Deira has been the commercial center of Dubai, but has been losing its importance during the past few years due to recent[when?] development along E 11 road (Sheikh Zayed Road) and areas further down the coast toward Abu Dhabi.[citation needed] Port Saeed is a small port along Deira's shore of Dubai Creek. Port Saeed holds some of the dhow cruises and small shipping boats in Dubai. Deira has developed much since its early days with the development of both overhead and underground metro tracks, a number of shopping malls springing up (e.g., the Deira City Centre Shopping Mall[1]), and modern buildings and towers currently[when?] under construction within the area.

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What’s nearby

Dubai Tennis Stadium - 1.2 km / 0.7 mi
City Centre Deira - 1.3 km / 0.8 mi
Deira Clocktower - 2.3 km / 1.4 mi
Dubai Creek Golf & Yacht Club - 2.5 km / 1.6 mi
Al Ghurair Centre - 3.8 km / 2.3 mi
Fish Roundabout - 4.3 km / 2.7 mi

Getting around

dubai, dubai harbour, ae - 5.97 km
dubai, hamdan bin mohammed port, af - 6.3 km
(DXB) Dubai, Dubai Intl, AE - 2.12 km

About accommodation

General

Air conditioning
Safety deposit box
Soundproof rooms
Family rooms
Heating
Non-smoking throughout
Designated smoking area
Non-smoking rooms
Facilities for disabled guests
Lift

Safety & security

Fire extinguishers
Key access
24-hour security
Security alarm
CCTV in common areas
Smoke alarms
Key card access
CCTV outside property

Activities

Back massage
Hammam
Fitness/spa locker rooms
Spa facilities
Fitness centre
Children's playground
Foot massage
Full body massage
Temporary art galleries
Spa/wellness packages
Neck massage
Steam room
Head massage
Personal trainer
Spa lounge/relaxation area
Massage
Spa and wellness centre
Hand massage
Fitness

Services

Valet parking
ATM/cash machine on site
Room service
Ironing service
Meeting/banquet facilities
Luggage storage
Concierge service
Shuttle service
Dry cleaning
Tour desk
Packed lunches
Shuttle service (free)
Daily housekeeping
Airport shuttle (free)
Fax/photocopying
Lockers
24-hour front desk
Airport shuttle
Trouser press
Currency exchange
Laundry
Business centre

Safety features

First aid kit available
Face masks for guests available
Staff follow all safety protocols as directed by local authorities
Access to health care professionals
Shared stationery such as printed menus, magazines, pens, and paper removed

Physical distancing

Mobile app for room service
Physical distancing rules followed
Cashless payment available
Screens or physical barriers placed between staff and guests in appropriate areas

Food & Drink

Snack bar
Restaurant
Breakfast in the room
Kid meals
Kid-friendly buffet
Coffee house on site
Special diet menus (on request)
Fruits

Cleanliness & disinfecting

Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Use of cleaning chemicals that are effective against Coronavirus

Food & drink safety

Delivered food is securely covered
Food can be delivered to guest accommodation
Physical distancing in dining areas
All plates, cutlery, glasses and other tableware have been sanitized
Breakfast takeaway containers

Internet

Internet services
WiFi
Free WiFi

Outdoors

Outdoor pool
Garden
Terrace
Sun terrace
Outdoor pool (all year)
Outdoor furniture

Parking

Parking garage
Free parking
Electric vehicle charging station
Parking
Private parking
Accessible parking
Parking on site

Accessibility

Higher level toilet
Lower bathroom sink
Wheelchair accessible
Toilet with grab rails
Emergency cord in bathroom

Pool and wellness

Pool bar
Rooftop pool
Swimming Pool
Swimming pool
Sun umbrellas
Sun loungers or beach chairs
Heated pool

Transport

Airport drop off
Airport pick up

Reception services

Invoice provided

Entertainment and family services

Kids' outdoor play equipment

Languages

العربية
Deutsch
English
Français
Русский
中文

Work friendly

Ideal for those who need a comfortable space to work.

About the rooms

The accommodation has 361 rooms:

General

Air conditioning
Carbon monoxide sources
Key access
Fire extinguisher
Carpeted
Iron
Tile/marble floor
Smoke alarm
Laptop safe
Carbon monoxide detector
Interconnected room(s) available
Ironing facilities
Trash cans
Safety deposit box
Lockers
Pants press
Soundproofing
Key card access

Services

Wake up service/Alarm clock
Wake-up service

Room Amenities

Socket near the bed
Sofa bed
Non-feather pillow
Adapter
Feather pillow

Bathroom

Body soap
Free toiletries
Conditioner
Hairdryer
Shampoo
Toilet
Bath
Bath or shower
Toilet paper
Additional toilet
Shower
Towels
Walk-in shower
Private bathroom
Additional bathroom

Media & Technology

Satellite channels
TV
Telephone
Radio
Cable channels
Flat-screen TV
iPod dock

Food & Drink

Tea/Coffee maker
Minibar
Bottle of water

Exclusive services

Access to private pool
Free gym access
Concierge services

Kitchen

Coffee machine
Kitchenette
Stovetop
Kitchen
Dishwasher
Washing machine
Microwave
Refrigerator
Kitchenware
Dining table
Electric kettle
Children's high chair

Outdoors

Outdoor dining area

View

City view
Pool view
Quiet street view
Landmark view
View

Living Area

Sofa
Seating Area
Dining area
Desk

Bedroom

Dressing room
Alarm clock
Linen
Cots
Wardrobe or closet

Accessibility

Roll-in shower
Lowered sink
Entire unit wheelchair accessible
Accessible by lift
Adapted bath
Raised toilet
Toilet with grab rails
Upper floors accessible by elevator
Emergency cord in bathroom

*Some services may only be available in specific rooms or upon request.

About the pools

The accommodation has 2 pools:

Pool 1

Location

Outdoor

Access

Adults only

Cost

Free

Pool 2

Location

Outdoor

Access

Adults only

Cost

Free

Restaurants

Walima Restaurant

Access for guests and visitors
Reservation required

QOVA Cafe

Access for guests and visitors
No reservation required

HUZZA Lounge

Access for guests and visitors
Reservation required

ARIA Rooftop and Lounge

Access for guests and visitors
Reservation required

About parking

The accommodation offers 1 parking option:

Parking type

Private

Location

On-site

Reservation

No reservation needed

Cost

Free

Internet

Coverage

Available in public areas

Connection type

Wi-Fi

Price

Free

Policies

Check-in

Checkin from 15:00
Minimum age for check-in: 18 years old

Check-out

Checkout before 12:00

Pets

Service animals not allowed Pets not allowed

Children

Children of any age are welcome.

Extra beds

Extra beds available subject to availability at this property. Cots available subject to availability at this property.

Special check-in instructions

This property offers transfers from the airport. To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property.

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: AED 20.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional fees

Fee for buffet breakfast: approximately AED 125 for adults and AED 125 for children
Early check-in is available for a fee (subject to availability)
Late check-in fee
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: AED 184.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Other details

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
No pets and no service animals are allowed at this property.
Guests can access their rooms with a mobile device.
Contactless check-in and contactless check-out are available.

*The information provided about this accommodation is for informational purposes and has been supplied by the provider. It may be subject to change. We recommend verifying it directly with the accommodation.