Rixos The Palm Hotel & Suites - Ultra All Inclusive

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About the property

Situated on the fronds of the iconic Palm Jumeirah, Rixos The Palm Dubai is a luxury All-inclusive beach resort offering panoramic views of the azure waters of the Arabian Gulf, the glittering skyline of Dubai Marina and Dubai’s prominent landmarks. It features an oasis themed pool and the Anjana Spa offering extensive range of treatments. Each of the 316 rooms and suites offer at least one balcony with a sea view and are decorated with modern Turkish design. Each features flat-screen TV, free WiFi and minibar. All have a bathroom with a soaking tub and a glass-enclosed shower. At the heart of the resort is À La Turca, a restaurant giving service throughout the day, complemented by two signature restaurants – the Mediterranean-inspired L'Olivo Ristorante that will delight the palate of the connoisseurs. Guests can also enjoy a variety of drinks and snacks from two poolside and beachside restaurants during the day. Guests can further relax in the evening at the Shisha Lounge. The Anjana Spa unites the Turkish Culture and traditions with wellness with a sumptuous menu of massage treatments such as Balinese, Thai and Swedish. A gym with certified personal trainers is also available. The hotel also has its own diving center. Aquaventure Waterpark is 8 minutes’ drive from Rixos The Palm Dubai. Free shuttle to Mall of the Emirates is available 4 times a day.

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Popularity

9.9

Superb

General

11161

Tripadvisor 10/10

9814

Booking 9.1/10

635

Expedia 8.8/10

712

Main services

Bicycle tour

Dining Area

Spa & Wellness Centre

Beach hotels

BBQ Facilities

Safe

Canoeing

Breakfast

Ironing set

Terrace

Internet access

Air conditioned

Restaurant

Outdoor furniture

Children playground

Luggage room

Diving

Babysitting service

Garden

Room service

Car hire

Water Sport Facilities (on site)

Laundry service

Cycling

Fitness

Free Internet

Beauty salon

Smoking area

Desk

Special dietary options

Contactless check-in/out

Family rooms

Hairdressing salon

Lockers

Security alarm

Currency exchange facilities

Sun loungers

Smoke detector

Heating

Theme dinner

Tennis

Transfer service

Entertainment Area

Express Check-in/Check-out

Massage

Adapted for disabled

Swimming Pool

Aerobics

First aid kit

Fire extinguisher

Hypoallergenic room available

Yoga

24-hour security

Medical service

Bar

Housekeeping

TV lounge

ATM

Non-smoking rooms

Valet parking

Elevator

Meeting room

Table tennis

Turkish steam bath

Parking

Tennis equipment

Snorkeling

Snack bar

Cellar / Wine tasting

* Some services may carry an extra charge.

Guest reviews

8.8/10 Very good

Cleanliness9/10

Staff and Service8.8/10

Amenities9/10

Property conditions and facilities8.8/10

Location8/10

Neighborhood8.2/10

10 / 10

Paula Jane

2 bedroom suite was huge. Food in the steak restaurant was amazing

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6 Feb 2025

10 / 10

Caroline

Third visit, this hotel is amazing. Suitable for all ages, the choice and quality of the food is excellent

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2 Feb 2025

10 / 10

Justyna

Fantastic hotel,staff very friendly.Got an upgrade from 3 bedrooms to a penthouse,very much appreciated!In a restaurant chefs more than happy to help with my gluten free diet requirements. The only thing was that,it’s time to renovate interiors,fresh wallpaper and a lick of paint would make it perfect.

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29 Dec 2024

10 / 10

Edward Charles

Everything about this hotel was first class. The staff are unbelievably attentive. The food in th buffet restaurants was excellent. We had 3 meals in the ala carte restaurants which were all exceptional. Would highly recommend this hotel for anyone looking for great service dining and exceptional staff

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2 Dec 2024

Information about the area

Palm Islands, United Arab Emirates

Palm Islands are three artificial islands, Palm Jumeirah, Deira Island and Palm Jebel Ali, on the coast of Dubai, United Arab Emirates. Creation of the islands started in 2001. As of November 2011, only Palm Jumeirah has been completed. This island takes the form of a palm tree, topped by a crescent. Latitud: 25.00544626905186 Longitud: 54.987075118146095

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What’s nearby

Jumeirah Boardwalk - 16.69 km
Palm jumeirah Corniche area - 17.52 km
Skydive Dubai - 17.94 km
The Lost Chambers Aquarium - 19.32 km
Atlantis Water Park - 19.55 km
AlIttihad Park - 19.62 km

Getting around

(DXB) Dubai, Dubai Intl, AE - 25.77 km

About accommodation

General

Air conditioning
Safety deposit box
Allergy-free room
Family rooms
Heating
Designated smoking area
WiFi available in all areas
Non-smoking rooms
Facilities for disabled guests
Lift

Safety & security

Fire extinguishers
24-hour security
Security alarm
CCTV in common areas
Smoke alarms
CCTV outside property

Activities

Hammam
Facial treatments
Body wrap
Spa facilities
Sauna
Hair styling
Water sport facilities on site
Foot bath
Hair colouring
Fitness centre
Table tennis
Themed dinner nights
Body scrub
Beachfront
Beach
Steam room
Diving
Bike tours
Spa lounge/relaxation area
Waxing services
Beauty Services
Tennis equipment
Cycling
Fitness/spa locker rooms
Live music/performance
Tennis court
Fitness classes
Kids' club
Aerobics
Children's playground
Private beach area
Hair cut
Spa/wellness packages
Pedicure
Evening entertainment
Entertainment staff
Body treatments
Snorkelling
Manicure
Canoeing
Make up services
Personal trainer
Massage
Yoga classes
Hair treatments
Spa and wellness centre
Fitness

Services

Barber/beauty shop
Valet parking
ATM/cash machine on site
Room service
Car hire
Ironing service
Private check-in/check-out
Meeting/banquet facilities
Luggage storage
Concierge service
Shuttle service
Dry cleaning
Tour desk
Packed lunches
Daily housekeeping
Lockers
24-hour front desk
Babysitting/child services
Trouser press
Currency exchange
Laundry

Safety features

First aid kit available
Thermometers for guests provided by property
Face masks for guests available
Staff follow all safety protocols as directed by local authorities
Access to health care professionals
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas
Process in place to check health of guests

Physical distancing

Contactless check-in/check-out
Physical distancing rules followed
Cashless payment available
Screens or physical barriers placed between staff and guests in appropriate areas

Food & Drink

Snack bar
Restaurant
Bar
Kid meals
Kid-friendly buffet
Wine/champagne
Coffee house on site
Special diet menus (on request)
Fruits

Cleanliness & disinfecting

Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
Use of cleaning chemicals that are effective against Coronavirus
Property is cleaned by professional cleaning companies
Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety

Delivered food is securely covered
Food can be delivered to guest accommodation
Physical distancing in dining areas
All plates, cutlery, glasses and other tableware have been sanitized
Breakfast takeaway containers

Internet

Internet services
WiFi
Free WiFi

Outdoors

Outdoor pool
Garden
Terrace
Sun terrace
Outdoor pool (all year)
Outdoor furniture
BBQ facilities

Parking

Free parking
Parking
Parking on site

Pool and wellness

Swimming Pool
Swimming pool
Sun umbrellas
Sun loungers or beach chairs
Kids' pool

Reception services

Invoice provided

Entertainment and family services

Indoor play area
Kids' outdoor play equipment
Baby safety gates

Languages

العربية
Deutsch
English
Français
Русский
Türkçe

About the rooms

The accommodation has 283 rooms:

General

Air conditioning
Ironing facilities
Safety deposit box
Tile/marble floor

Activities

Hot tub

Services

Wake-up service

Safety features

Air purifiers

Bathroom

Body soap
Free toiletries
Conditioner
Hairdryer
Shampoo
Shower cap
Toilet
Bath
Toilet paper
Bath or shower
Additional toilet
Bathrobe
Slippers
Shower
Towels
Private bathroom
Spa bath
Additional bathroom

Media & Technology

Satellite channels
TV
Telephone
Flat-screen TV

Food & Drink

Tea/Coffee maker
Minibar

Cleanliness & disinfecting

Hand sanitiser

Exclusive services

Free gym access

Kitchen

Coffee machine
Dining table
Electric kettle

Outdoors

Terrace
Private pool
Balcony
Patio

View

Sea view
City view
Garden view
Lake view
Pool view
Landmark view
View

Living Area

Sofa
Seating Area
Dining area
Desk

Bedroom

Alarm clock
Cots
Wardrobe or closet
Extra long beds (> 2 metres)

Layout

Window

Accessibility

Accessible by lift

*Some services may only be available in specific rooms or upon request.

About the pools

The accommodation has 1 pool:

Location

Outdoor

Cost

Free

Restaurants

A LA TURCA

Access for guests and visitors
Reservation required

L'OLIVO RISTORANTE

Access for guests and visitors
Reservation required

TORO LOCO STEAKHOUSE

Access for guests and visitors
No reservation required

BODRUM RESTAURANT

Access for guests and visitors
No reservation required

TURQUOISE

Access for guests and visitors
No reservation required

About parking

The accommodation offers 1 parking option:

Parking type

Public

Location

On-site

Reservation

No reservation needed

Cost

Free

Internet

Coverage

Entire property

Connection type

Wi-Fi

Price

Free

Policies

Check-in

Checkin from 15:00
Minimum age for check-in: 18 years old

Check-out

Checkout before 12:00

Pets

Pets are not allowed.

Children

Children of any age are welcome.

Extra beds

Extra beds available subject to availability at this property. Cots available subject to availability at this property.

Important information

Please note that all guests are required to present a valid ID upon check-in, in compliance with UAE law. Original passport, UAE Emirates ID, GCC ID’s are accepted. The credit card must be in the name of one of the passengers travelling and the same card must be carried for verification upon check-in at the resort. Alternatively, if the passenger travelling is not the cardholder, or if for any reason, the credit card used for the booking cannot be produced at check in, the passenger may pay in cash or with alternate credit card, failing which the resort has the rights to cancel or reject the booking. Please note that all bookings required a full payment, a secure link will be sent by the hotel reservations team for credit card payments. Payment is required to be made with 24hours of booking. Visa, Amex and Mastercard payments are accepted through the secure link. Bookings may be cancelled in case of non-payments. New year's eve dinner is compulsory, rates on 31 December include the gala dinner supplement of AED 2890 per adult. Extra guests & children's price will be charged upon check-in. Child: 3Y-12Y AED 1430/child, below 3Y complimentary. All Inclusive accommodation is free of charge for the first child aged under 12 sharing a room with their parents. For a second child from 6 to 12 years old, a supplement of AED 475 per night will be charged upon check-in. For All Inclusive Bookings at Rixos The Palm Hotel & Suites The All Day Dining restaurants do not require any reservation. Reservation Terms & Conditions for our A La Carte Restaurant: - The Hotel reserves the right to revise the operating hours of restaurants and bars according to functioning capacity. - Minimum length of 3-nights stay is required for A La Carte usage. - For three-night stays guests are eligible for complimentary use of two a la carte restaurants at maximum. - For stays above four nights, guests are eligible for complimentary use of three times in a la carte restaurants at maximum, however, extra usage can be requested and will be subject to availability. - A la carte restaurants must be booked in advance at the “restaurant reservation desk” located in the lobby, and bookings are subject to availability. - As per our all-inclusive offering, guests are entitled to have dinner with unlimited in-house alcoholic & non-alcoholic beverages at our a la carte restaurants. - All bookings of the a la carte restaurants are subject to availability and the use of a la carte during the above-mentioned stay periods is not guaranteed. - The dress code in all a la carte restaurants is Smart Casual. Gentlemen are requested to wear full-length trousers, elegant jeans or tailored shorts and closed shoes. Slippers or Sandals are not allowed in our a la carte restaurants. UAE National attire is welcomePlease inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please note that the full amount of the reservation is due before arrival. will send a confirmation with detailed payment information. After full payment is taken, the property's details, including the address and where to collect keys, will be emailed to you.

Accomodation license number

1357